PRIVACY POLICY
Effective Date: August 18, 2026
Southern Maryland Decals respects your privacy. This Privacy Policy explains what information we may collect through somdecals.com, email communications, quote requests, and customer transactions; how we use that information; and the choices available to you.
By using this website or submitting information to Southern Maryland Decals, you acknowledge the practices described in this policy.
INFORMATION WE COLLECT
Information You Provide
We may collect information that you voluntarily provide when you:
• Submit a contact or quote-request form
• Send us an email, message, photograph, design, logo, or other project file
• Request a quote or place an order
• Arrange payment, pickup, delivery, installation, or shipping
• Communicate with us about an existing or potential project
This information may include:
• Your name
• Email address
• Telephone number
• Project descriptions and requested wording
• Measurements, color preferences, quantities, and desired completion dates
• Photographs of boats, vehicles, windows, signs, equipment, or other surfaces
• Logos, artwork, reference images, and other files you provide
• Billing, pickup, delivery, or shipping information
• Communications concerning quotes, proofs, approvals, payments, and orders
Please do not submit sensitive personal information that is not reasonably necessary for your project.
Information Collected Automatically
When you visit somdecals.com, our website host and other service providers may automatically collect limited technical information, such as:
• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and approximate visit times
• Referring website or link
• General location derived from an Internet Protocol address
• Cookies, server logs, and similar technical information
Southern Maryland Decals does not necessarily receive or personally review all information automatically collected by its website host or service providers.
HOW WE USE INFORMATION
We may use the information we collect to:
• Respond to questions and quote requests
• Review project details and recommend appropriate materials, sizing, colors, or layouts
• Prepare quotes, invoices, design proofs, and order records
• Produce custom lettering, graphics, decals, transfers, and related products
• Arrange payment, pickup, delivery, installation, or shipping
• Communicate about project status, approvals, deadlines, and customer service
• Maintain business, accounting, and transaction records
• Protect the website, customers, and business against fraud, misuse, or security threats
• Improve our website, services, forms, and customer experience• Meet applicable legal, tax, regulatory, and recordkeeping obligations
If you provide a telephone number, we may use it to call or text you about your inquiry, quote, project, or order. We do not use your telephone number for unrelated mass-marketing messages without appropriate consent.
COOKIES AND WEBSITE ANALYTICS
Somdecals.com and its website host may use cookies and similar technologies to operate the website, remember settings, understand website traffic, prevent misuse, and improve performance.
Some cookies may be necessary for the website to function correctly. Other cookies or analytics technologies may provide general information about how visitors find and use the website.
You can usually control or block cookies through your browser settings. Blocking certain cookies may affect how parts of the website function.
Southern Maryland Decals does not currently sell information submitted through its contact or quote-request forms or use that information for unrelated targeted advertising. If our advertising or analytics practices materially change, this policy will be updated.
HOW WE SHARE INFORMATION
Southern Maryland Decals does not sell or rent the personal information you submit directly to us.
We may share information only when reasonably necessary with service providers that help us operate the business, such as:
• Website hosting and form-processing providers
• Email and communication providers• Payment processors and invoicing services
• Shipping, delivery, or mailing providers
• Accounting, recordkeeping, or business-support providers
• Professional installers or project partners involved in an arranged customer project
These providers may receive only the information reasonably necessary to perform their services and are subject to their own privacy and security practices.
We may also disclose information when we reasonably believe disclosure is necessary to:
• Comply with a law, regulation, court order, subpoena, or lawful government request
• Protect the rights, safety, property, or security of Southern Maryland Decals, our customers, or others
• Investigate fraud, misuse, payment disputes, or security incidents
• Complete a business transfer, merger, sale, or restructuring if one occurs
PAYMENT INFORMATION
When payment is required, payment information may be collected or processed through a third-party payment or invoicing provider.
Southern Maryland Decals does not intentionally store complete credit-card or debit-card numbers submitted directly through a third-party payment processor. Payment providers maintain their own privacy policies and security practices.
We may retain transaction details such as the customer’s name, contact information, amount paid, payment status, invoice number, and project description for business, tax, accounting, dispute-resolution, and recordkeeping purposes.
CUSTOMER PHOTOGRAPHS, ARTWORK, AND PROJECT FILES
Photographs, logos, artwork, reference images, wording, measurements, and other files submitted for a project may be used to evaluate, quote, design, produce, or support that project.
We do not claim ownership of customer-provided original artwork merely because it was submitted for a quote or project.
Southern Maryland Decals will not intentionally publish customer-identifying project information as a testimonial, portfolio example, advertisement, or social-media post without permission when permission is reasonably required. Customers should tell us if a project or submitted material must remain confidential.
DATA RETENTION
We retain personal information and project records only for as long as reasonably necessary to:
• Respond to an inquiry
• Prepare or maintain a quote
• Complete and support a customer project
• Maintain design, approval, invoice, payment, and transaction records
• Resolve disputes or customer-service concerns
• Meet legal, tax, accounting, insurance, or security obligations
Retention periods may vary depending on the type of information and the nature of the project. Information that is no longer reasonably needed may be deleted, destroyed, or anonymized.
INFORMATION SECURITY
Southern Maryland Decals uses reasonable administrative and technical precautions appropriate for a small business to protect information in our possession.
However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through ordinary email or website forms.
YOUR CHOICES AND REQUESTS
You may contact Southern Maryland Decals to:
• Ask what personal information we have about you
• Request correction of inaccurate contact information
• Request deletion of information that is no longer reasonably needed
• Ask questions about how information was used or shared
• Ask us to stop nonessential promotional communications
Some information may need to be retained for legitimate business, transaction, tax, legal, security, or dispute-resolution purposes.
To protect customer information, we may need to verify your identity before completing certain requests.
CHILDREN’S PRIVACY
Somdecals.com is a general business website and is not directed toward children under 13.
Southern Maryland Decals does not knowingly collect personal information online from children under 13. If we learn that such information was submitted without appropriate parental involvement, we will take reasonable steps to delete it.
A parent or legal guardian who believes a child has submitted personal information may contact us at makeitreal@somdecals.com.
THIRD-PARTY WEBSITES AND SERVICES
Somdecals.com may contain links to social-media pages, payment providers, shipping services, or other third-party websites.
Southern Maryland Decals does not control the privacy, security, content, or data practices of those third parties. Their services are governed by their own terms and privacy policies.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our website, forms, services, technology, or legal obligations change.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.
CONTACT SOUTHERN MARYLAND DECALS
Questions, concerns, or privacy-related requests may be sent to:
Southern Maryland Decals. Lusby, Maryland
Email: makeitreal@somdecals.com
Website: somdecals.com
